Privacy Policy

Last Updated: Nov. 22, 2025

Captain Action Tours (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit captainactiontours.com, book a tour, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

We may collect the following information when you fill out a form, make a booking, or contact us:

• Name

• Email address

• Phone number

• Payment information (processed securely by our payment partners)

• Guest details related to tour reservations

• Messages or inquiries sent through contact forms or WhatsApp

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

This helps us improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

• Process bookings and reservations

• Respond to questions or customer support requests

• Improve our website and user experience

• Send confirmations, updates, and relevant tour information

• Send marketing or promotional messages (only with your consent)

• Enhance safety, security, and fraud prevention

3. Sharing Your Information

We do not sell or trade your personal information.

We may share information with:

• Service providers (payment processors, email services, booking platforms)

• Luna Beach Luxury Boutique Resort, when relevant to your stay or tour

• Legal authorities, if required by law or to protect safety

All partners comply with strict data protection standards.

4. Cookies & Tracking Technology

Our website uses cookies to:

• Remember your preferences

• Improve loading speed

• Analyze traffic and user behavior

• Support marketing and retargeting campaigns

You can control or disable cookies through your browser settings.

5. Email & Communication Preferences

If you subscribe to our newsletter or submit an inquiry, you may receive:

• Booking confirmations

• Tour reminders

• Promotions or travel updates

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link.

6. Data Security

We use industry-standard safeguards to protect your data, including:

• SSL encryption

• Secure hosting

• Limited employee access

• Secure payment gateways

No system is 100% secure, but we follow best practices to protect your information.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold

• Request corrections

• Request deletion of your data

• Opt out of marketing emails

• Request a copy of your information

To make a request, contact us at:

📧 [email protected]

8. Third-Party Links

Our website may contain links to external websites such as Luna Beach Resort, The Chef’s Table, or booking platforms.

We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 [email protected]
🌐 captainactionroatan.com

If you’d like, I can also create a Terms & Conditions, Refund Policy, or Cancellation Policy page to complete your legal section.